AC-304TR

Complete description:

The Cyber Acoustics AC-304TR is a USB headset specifically designed for contact center training and agent supervision. It features AI Environmental Noise Cancellation, a unidirectional boom microphone, and an omnidirectional earcup microphone to deliver clear conversations in busy environments. Its USB controller allows users to switch between the agent and coach microphone and wirelessly connect with the HS-1500BT II coach headset. With its lightweight construction, leatherette ear cushions, and Plug & Play connectivity, it is ideal for extended use in customer service and training environments.

Characteristics:

• Connectivity: USB-A Plug & Play
• Recommended Use: Contact centers and agent training
• Microphones: Dual: unidirectional boom + omnidirectional earcup microphone
• Noise Cancellation: AI Environmental Noise Cancellation
• Microphone Frequency Range: 100 Hz – 16 kHz
• Voice Frequency Range: 20 Hz – 6.8 kHz
• Controls: Volume, mute, Bluetooth, and microphone selection
• Agent Assist Connectivity: Bluetooth with HS-1500BT II
• Weight: 76 g without cable / 120 g with cable and dongle
• Design: Adjustable headband with leatherette ear cushions
• Compatibility: Windows, macOS, and ChromeOS
• Cable Length: 8 ft (2.44 m)
• Color: Black